Question 1

What are the steps to book a car rental in Taiwan on gogoout?

Accepted Answer

Booking a car in Taiwan on gogoout is very simple, mainly involving four steps: search and compare prices → select a vehicle → fill in the details → pay online.

For example, if you want to visit Hualien, simply find Hualien in the search bar, then select the dates you want to rent a car, and the system will list all available vehicles for you to choose from.

Question 2

When booking a rental car, is it mandatory to use the driver's own credit card?

Accepted Answer

Yes, but both the "credit card holder" and the "actual driver" must bring the original credit card used for the transaction and their original ID cards to pick up the car in person, and be listed as co-renters in the contract.

This process is to simultaneously verify the payer's authorization and the driver's legal driving qualifications, and is a standard procedure to protect you, me, and the rental company.

Question 3

What payment methods are available for renting a car with Gogoout? Can I use cash, bank transfer, or third-party payment?

Accepted Answer

We currently offer four payment methods: credit card, LINE PAY, AFTEE, and debit card.

Because we cooperate with numerous merchants, each merchant offers different payment methods.

Therefore, when entering your information on our website, please select the payment method that suits you in the filter and then search.

Question 4

Do I need to pay a deposit to rent a car? Do I need to swipe my credit card for pre-authorization or pay a deposit when picking up the car?

Accepted Answer

When booking with gogoout, you will pay the entire rental fee upfront. Payment completion signifies the order is finalized and the vehicle is successfully reserved.

Whether a credit card pre-authorization or deposit is required upon pickup varies depending on the rental company. The following are common on-site processing methods:

1. No credit card pre-authorization or deposit required.

2. Credit card pre-authorization as a guarantee against potential fines or vehicle damage charges.

3. On-site deposit payment; the amount and method vary depending on the vehicle model and rental company policy.

We recommend carefully reviewing the rental company's policy before booking, or contacting gogoout customer service for further confirmation.

Question 5

Does gogoout offer car rental services where you can rent a car in one location in Taiwan and return it in another? Is there an extra charge?

Accepted Answer

Some partner rental companies on gogoout offer a one-way rental service (also known as "rent-in at another location"). You can check if this option is available in the "Rental Services (Pay on-site)" section when selecting a vehicle. If the rental company indicates that a one-way rental service fee is charged, this fee will be paid on-site upon pickup; online payment only requires payment of the rental fee itself.

Question 6

I didn't receive a gogoout car rental confirmation, what should I do?

Accepted Answer

If you haven't received a booking confirmation email from gogoout within 10 minutes of booking, please check your "Spam" or "Promotional Emails" inbox.

If you still can't find it after checking all inboxes, the most likely reason is that you accidentally entered an incorrect email address when booking. You can log in to the "Order Management" page in your gogoout member center to confirm your order. If the order exists but the email address is incorrect, or if you are unsure of your order status, please contact customer service immediately.

Question 7

What fees are included in the car rental price displayed on gogoout?

Accepted Answer

The total rental price you see on the gogoout website includes all necessary costs for renting a car in Taiwan, including business tax and all items on the rental insurance for the vehicle you choose.

Question 8

If we are traveling as a group and need to rent more than two cars, how do we make the reservation?

Accepted Answer

For group tours requiring rental of two or more vehicles, each driver must register a separate gogoout account and make an independent reservation. Each order is limited to one primary driver, and the driver must bring the original driver's license that complies with local regulations and the original credit card used for the reservation when picking up the vehicle; if the credit card does not belong to the driver, the person who used the card must be present to pick up the vehicle.

Question 9

When is the peak season for car rentals in Taiwan? How far in advance should I book?

Accepted Answer

Peak seasons for car rentals in Taiwan are mainly concentrated during national holidays, summer and winter vacations, and weekends. During these peak periods, we strongly recommend booking at least 1 to 3 months in advance to ensure sufficient vehicle availability and better prices.

**Popular Peak Seasons (Recommended 2-3 months in advance):** Lunar New Year, New Year's Eve and New Year's Day holidays, and summer vacation (June-August).

**Regular Peak Seasons (Recommended at least 1 month in advance):** All national holidays of three days or more, and special festivals and events in various regions (e.g., Penghu Fireworks Festival, Taitung Hot Air Balloon Festival).

Question 10

Can I book a vehicle for the same day in Taiwan?

Accepted Answer

You can reserve a car for the same day, but the actual availability depends on the rental company's vehicle stock. To ensure vehicle dispatch and avoid waiting during preparation, not all rental companies offer same-day pick-up. If no available vehicles are found on the platform, we recommend contacting gogoout customer service for assistance in searching for immediate pick-up options.

Question 11

Can I book a car rental by phone?

Accepted Answer

No, gogoout does not accept car rental reservations by phone. All reservations must be completed online through our official website or app.

To ensure the accuracy of all reservation information and to leave a written record for both parties to verify, we use a unified online reservation system to most effectively protect your rights.

Question 12

gogoout Taiwan car rental date booking range

Accepted Answer

Gogoout typically allows you to book rental dates up to 6 months into the future. The exact availability depends on the booking hours of each partner rental company in Taiwan.

If you plan to use the car during peak seasons such as national holidays, it's recommended that you start searching online 3-6 months in advance to get the best options and prices.

Question 13

What necessary documents do I need to prepare when renting a car in Taiwan?

Accepted Answer

For travelers holding Republic of China (Taiwan) citizenship, when picking up the car at the rental company, please bring the original of your ID card, the original of your valid driver's license, and the original of the credit card used to make the reservation. For travelers from other countries, when picking up the car, you will need to bring the original of your passport, the original of your valid driver's license from your country of residence, the original of your international driving permit or a translation in the local language (depending on the driver's license regulations of the country where you will pick up the car), and the original of the credit card used to make the reservation.

Question 14

Are there any age or driving experience restrictions when renting a car in Taiwan?

Accepted Answer

Yes, in Taiwan, car rental drivers must meet basic age and driving experience requirements, and these regulations vary depending on the rental company's policy. Most rental companies require drivers to be at least 20 years old, while some high-end or special models may require them to be at least 25 years old. The required driving experience also varies by rental company. We recommend that you carefully review the rental company's policy for the vehicle you wish to rent before making a reservation.

Question 15

What documents do foreign tourists need to rent a car in Taiwan?

Accepted Answer

For foreign nationals who do not hold Republic of China passports, the following three original physical documents are required for renting a car in Taiwan:

1. Original passport of the driver

2. Original valid driver's license of the driver's home country

3. Original international driving permit or original translation (depending on the driving license regulations of the country where the car is picked up)

4. Original credit card used for booking.

Question 16

Is it possible to pick up or return a car in Taiwan outside of business hours?

Accepted Answer

When renting a car in Taiwan, both pick-up and drop-off must be done during the rental company's business hours. Pick-up and drop-off services are not available outside of business hours. If you are unable to return the car on time due to traffic congestion or other factors, please contact gogoout customer service or the rental company in advance and arrange to return the car during the next business day's business hours. Any additional charges will depend on the actual return time and the rental company's billing rules.

Question 17

How can I cancel my car rental booking in Taiwan through gogoout? Will there be any processing fees or additional charges?

Accepted Answer

You can cancel your booking, but the terms and conditions and fees will vary depending on when you cancel.

For more information on car rental cancellation policies, please visit gogoout's [Cancellation Policy](https://gogoout.com/about/cancelTerms) for detailed definitions.

Question 18

How long does the refund process take after canceling an order?

Accepted Answer

After receiving your cancellation request, the system will transfer the order information to the operations department for processing within one business day. The payment system takes approximately 3-5 business days to complete. Once completed, the system will directly hand the information over to your credit card issuing company (without further notification). The actual processing time depends on the bank's procedures (usually completed within approximately 30 business days). The above business days do not include public holidays.

Question 19

After booking, can I change the rental date, pick-up time, or change the car model?

Accepted Answer

Currently, order details cannot be changed after they are placed. If you need to modify the information, you can choose to cancel the order and create a new one to ensure that your rental time, location, and vehicle type meet your requirements.

To cancel an order, please go to 'Member Center > Order Management'.

Question 20

I found I hadn't had enough fun during my trip. Can I extend my car rental period in Taiwan?

Accepted Answer

Temporary extensions of the rental period are possible, provided that no other customers have booked the vehicle after your original return time.

Furthermore, since vehicles are on a reservation-only basis, you will need to contact gogoout first to confirm vehicle availability before extending your rental period.

Question 21

If I return the vehicle early, can I get a refund for the unused days or hours?

Accepted Answer

We apologize, but early return of the vehicle will not result in a refund for any unused period.

Since the vehicle's availability has been fully reserved for you, the total amount of the vehicle order will not be refunded even if you return it early.

Question 22

If Taiwan issues a land typhoon warning, or if a natural disaster such as an earthquake occurs, can I cancel my car rental for free?

Accepted Answer

If you wish to cancel your booking due to a typhoon, the pick-up time must be within the area covered by the land typhoon warning. You can cancel the reservation in the order management section and receive an unconditional refund (the rental fee will be refunded afterwards). If only a sea warning is issued, the cancellation policy agreed upon at the time of booking will apply.

Question 23

If flights to Penghu or Xiaoliuqiu are cancelled, can I cancel my car rental?

Accepted Answer

Yes, if your scheduled flight or ferry to the outlying islands (Penghu, Kinmen, Xiaoliuqiu) is officially cancelled due to weather or other force majeure events, gogoout will apply for a free cancellation and full refund from the rental company, provided you can provide proof of the cancellation.

After learning of the flight/ferry cancellation, please obtain an official "Flight/Ferry Cancellation Certificate" from your airline or ferry company and contact gogoout customer service immediately.

Question 24

If flights to Penghu or Xiaoliuqiu are delayed, can I cancel or postpone my car rental?

Accepted Answer

If your flight or ferry is only delayed but you are still expected to arrive on the same day, this does not qualify for a free cancellation. However, if you contact us, we can try to arrange a later pick-up date for you; the rental contract's end date will remain unchanged.

If your flight is delayed significantly, causing you to arrive after the rental office's service hours, your booking may be considered a "No-Show" and you will be unable to pick up your vehicle and will not receive a refund. Therefore, please contact the rental office or gogoout customer service immediately after learning of the delay to inform them of your new estimated arrival time.

Question 25

Are there daily or total mileage limits for vehicles in Taiwan? What are the charges if the mileage is exceeded?

Accepted Answer

Regarding mileage limits, it entirely depends on the over-mileage policy of the car rental company you choose. At gogoout, you can see two main policies: "Unlimited Mileage" and "Limited Mileage."

Unlimited Mileage: You don't need to worry about how many kilometers you drive; enjoy your trip without pressure.

Limited Mileage: Some rental companies offer this option, such as a daily limit of 400 kilometers or 200 kilometers. If your total mileage exceeds "daily limit x rental days," an over-mileage fee will be charged, usually ranging from NT$2 to NT$5 per kilometer.

Question 26

When renting a car in Taiwan, do I have to fill up the tank before returning it?

Accepted Answer

Not necessarily; fuel policies vary depending on the rental company. There are two main practices: "full tank upon pickup" and "same fuel level upon pickup."

**Full tank upon pickup:** The rental company provides you with a vehicle with a full tank of gas. You must return the vehicle with a full tank of gas to complete the return process.

**Same fuel level upon pickup:** Always confirm the fuel level with the rental company staff upon pickup and clearly note it in the rental agreement. If the fuel level is lower upon pickup, you will be charged; however, if it is higher, the rental company will not refund the excess fuel cost.

Question 27

Can the rented vehicle be driven to outlying islands (such as Penghu, Kinmen, and Green Island)?

Accepted Answer

No, all vehicles rented on the main island of Taiwan are strictly prohibited from being transported to any outlying islands of Taiwan by any means (such as by ferry).

Question 28

After renting a car, is it possible for me to drive alone?

Accepted Answer

Yes, additional drivers must be present in person and registered as co-drivers on the rental agreement upon vehicle pickup.

Each additional driver must also present the original of the same valid identification document as the primary driver.

Question 29

How are eTag toll fees calculated and paid on Taiwan's expressways?

Accepted Answer

All highway tolls incurred during your rental period will be settled by the rental company after the driver returns the car. The toll fees incurred during the rental period will then be paid to the rental company by the driver. The fee is NT$1.2 per kilometer.

Question 30

Is it okay to smoke or bring pets in the car?

Accepted Answer

To protect the rights of all users and maintain vehicle cleanliness, smoking is strictly prohibited in all gogoout partner vehicles. Regarding pets, policies vary by rental company.

Smoking: If you find cigarette smoke, ash, or cigarette butts in the vehicle upon return, the rental company will charge a "special cleaning fee" (usually starting at TWD $3,000 in Taiwan) to cover the professional odor removal costs.

Pets: Some rental companies allow pets, but only small to medium-sized dogs. Large dogs are not allowed on board. Pets must be kept in a designated carrier or crate at all times. We strongly recommend that you check the rental company's pet policy before booking.

If you plan to bring a pet, please contact our customer service before booking so we can check and confirm the rental company's specific policies to avoid any disputes on-site.

Question 31

How do I know which type of gasoline a rental car needs?

Accepted Answer

Please ensure you use the correct type of gasoline. Accidentally adding the wrong type (e.g., filling a gasoline car with diesel, or a 95-octane car with 92-octane) can cause serious damage to your vehicle's engine. Such damage is considered human error and will not be covered by insurance. You will be responsible for all subsequent repair costs and business losses, which can be extremely expensive.

Before refueling, please take five seconds to open the fuel tank cap and double-check. If there is no indication on the fuel tank cap, please call the rental company immediately before refueling to confirm. Do not refuel based on guesswork.

Question 32

How do I refuel at a gas station in Taiwan? What is the procedure?

Accepted Answer

Refueling at gas stations in Taiwan is very simple and convenient. The vast majority are "manual service" stations. You simply drive your car to the refueling island and tell the attendant your needs.

Manual refueling process: Park your car next to the refueling island and turn off the engine -> Open the fuel tank cap -> Tell the attendant your fuel type, how much fuel you want, and your payment method (e.g., "95 octane, card payment") -> Complete payment and leave the gas station.

Self-service refueling process: Park your car next to the refueling island and turn off the engine -> Operate the self-service pump, following the instructions to select your payment method -> Open the fuel tank cap -> Select the correct fuel type and nozzle -> Begin refueling -> After refueling, hang the nozzle back on the pump -> Obtain your receipt and leave the gas station.

Question 33

What should I do if I leave my personal belongings in the car?

Accepted Answer

If you find any items left in the car after returning it, please call the rental company immediately.

The rental company will do its best to assist you in finding your lost items, but is not liable for the safekeeping or compensation of any lost or damaged personal property.

Question 34

Are all the rented vehicles equipped with GPS navigation? Do they support Apple CarPlay or Android Auto?

Accepted Answer

Whether this feature is available depends primarily on the vehicle's year and class. We will indicate it in the vehicle's "Equipment" list whenever possible. If not specifically indicated, we suggest you assume your vehicle may not support this feature. For vehicles that do not support this feature, using a phone holder with mobile navigation is the best alternative.

Question 35

Does the car have a USB port for charging mobile phones?

Accepted Answer

Most vehicles offer a traditional USB-A port or a cigarette lighter socket. Some newer models may be equipped with a faster USB-C port. If you have multiple devices that need to be charged simultaneously, or if you require faster charging speeds, we recommend that you bring your own car charger that plugs into the cigarette lighter socket.

Question 36

Does the vehicle come with a dashcam?

Accepted Answer

Whether a dashcam is provided depends entirely on the rental company's policy and the vehicle's configuration; it is not legally mandatory. If the vehicle is equipped with one, we will usually indicate this in the equipment list. If you absolutely need this device, please be sure to check carefully before booking.

If you believe a dashcam is essential for your trip, please contact our gogoout customer service before booking so we can check and recommend vehicles equipped with it.

Question 37

Is it possible to rent an infant or child car seat?

Accepted Answer

Yes, you can rent infant or child car seats, but this is an additional purchase and must be requested at the time of booking so that the rental company can reserve them for you.

In the gogoout booking process, you can find and select the type and number of car seats you need in the "Store Services (Pay on-site)" section.

According to Taiwanese law, children under the age of 4 and weighing less than 18 kg are required to use a car seat.

Question 38

When renting a car in Taiwan, can I specify the color or specific features of the vehicle?

Accepted Answer

We apologize, but we cannot allow you to specify the vehicle's color or non-standard additional features such as a sunroof.

Rental companies typically have multiple vehicles of the same class, but with slight differences in year, color, and interior. Vehicle availability will depend on on-site vehicle scheduling. The photos on the website are primarily intended to give you an idea of ​​the size, appearance, and basic specifications of vehicles in that class.

Question 39

What insurance coverage is included in car rental fees in Taiwan? Is the coverage sufficient?

Accepted Answer

The rental car you booked on gogoout includes mandatory vehicle insurance as required by Taiwanese regulations. However, the "deductible" and "business loss" expenses, which you will need to cover yourself, are not covered by the basic insurance.

Other insurance options, such as third-party liability insurance, theft insurance, driver and passenger insurance, and vehicle damage insurance, vary depending on the rental company. Detailed information on the insurance included with each vehicle will be provided in the vehicle description.

Question 40

Can I choose a rental vehicle that only requires mandatory insurance?

Accepted Answer

Yes, you can choose a vehicle with only mandatory insurance according to your needs, which is also a mandatory requirement under Taiwanese law.

Question 41

What does "deductible" mean in car rental?

Accepted Answer

The deductible is the maximum amount you (the renter) must pay in the event of damage or theft of a rented vehicle.

For example, if your rented vehicle has a deductible of NT$10,000:
If the repair cost is NT$3,000, you will only need to pay NT$3,000; if the repair cost is NT$50,000, you will only need to pay a maximum of NT$10,000, with the remaining NT$40,000 covered by the insurance company.

The deductible amount varies depending on the vehicle's value; more expensive vehicles typically have higher deductibles.

Question 42

What should I do if my rented vehicle is stolen?

Accepted Answer

If your vehicle is stolen, please call 110 immediately to report it to the police, and at the same time contact the rental company and [gogoout customer service].

Question 43

Under what circumstances will insurance become invalid or refuse to pay out?

Accepted Answer

All insurance is based on legality and contractual obligations. The insurance will be void if the lessee engages in any illegal or serious breach of contract.

The following are the main situations where insurance will not cover claims; please be sure to avoid them:

1. Driving under the influence of alcohol or illicit drugs.

2. Driving without a license, or by a friend or relative not registered on the rental agreement.

3. Hit-and-run after an accident or failure to notify the police.

4. Using the vehicle for criminal, racing, or any illegal purpose.

5. Breach of the rental agreement, such as driving to outlying islands or engaging in improper off-road or racing activities.

Question 44

What should I do if I get into a car accident while renting a car in Taiwan?

Accepted Answer

In the event of a traffic accident, please remain calm. Do not move the vehicle or attempt to settle privately. Follow the instructions below:

1. Stop the vehicle immediately and remain at the scene.

2. Turn on your vehicle's hazard lights.

3. Place the warning triangle (which is provided with the vehicle) 30-100 meters behind the vehicle.

4. Call 110 (police) to report the accident (and 119 (ambulance) if there are injuries), then call the rental company's contact number listed on your rental agreement.

5. Wait for the police to arrive in a safe place and cooperate with their statement. Be sure to obtain a "Police Accident Registration Form."

Again, regardless of the severity of the accident, even a minor collision, it is essential to call the police. Without a police accident registration form, insurance will not be able to process your claim!

Question 45

What are business losses and vehicle depreciation expenses? Under what circumstances are they required to be compensated?

Accepted Answer

Business loss refers to the loss of income for a business due to a vehicle being unavailable for rent because of repairs.

Vehicle depreciation is compensation for the reduction in vehicle value after a major accident. Both of these costs are typically only payable when the lessee is at fault in the accident.

Business Loss Compensation: According to standardized contracts in Taiwan, car rental companies can charge lessees 50% or 70% of the rental fee as compensation during the repair period, up to a maximum of 20 days.

Vehicle Depreciation Compensation: This usually only occurs when the vehicle is severely damaged and the repair costs exceed a certain percentage of the vehicle's residual value.

Question 46

If an accident occurs, but I am not at fault, will I still need to pay any fees?

Accepted Answer

If an accident occurs and the police investigation confirms that you are not at fault, you will still be required to compensate the rental company for vehicle repair costs and business losses, as stipulated in the rental agreement. You will then receive reimbursement from the responsible party (or their insurance company) after they have completed their claim process. This process may take some time, so it is recommended that you carefully retain all police reports and accident documents, especially the "Police Accident Registration Form," as these will serve as crucial evidence for future claims.

Question 47

If a vehicle only has minor scratches, is it okay not to call the police and settle the matter privately with the other party?

Accepted Answer

It is strongly discouraged and strictly prohibited to settle privately! Even for seemingly minor scratches, you must call the police.

The rental vehicle belongs to the rental company, and you (the renter) do not have the right to decide how to handle vehicle damage on behalf of the owner. Any damage not reported to the police will be considered "vehicle damage for which the renter's responsibility is unclear," and insurance will not cover it; you will be responsible for the full repair costs.

Question 48

What should I do if I receive a traffic violation ticket while renting a car in Taiwan?

Accepted Answer

During the rental period, you are responsible for all use of the vehicle. Therefore, you will be liable for any traffic violations and related tickets. There are two common scenarios:

1. On-the-spot ticket: If you are stopped by the police and issued a ticket, please keep it safe and inform the rental company when returning the vehicle.

2. Direct ticket: If you are photographed for violations such as speeding or running a red light, the ticket will be sent to the rental company's address.

After receiving the ticket, the rental company will handle it according to your driver's license type:

1. If you are using a Taiwanese driver's license, the ticket will be transferred to your name and processed directly by the vehicle inspection system.

2. If you are using a non-Taiwanese driver's license, the rental company will contact you to inform you of the fine amount and will collect the fine from you subsequently, possibly plus an administrative processing fee.

To avoid disputes, we recommend that you always abide by traffic rules to ensure a smooth trip.

Question 49

I found a parking ticket stuck in my car. Do I need to pay it immediately?

Accepted Answer

Not necessarily. The parking fee slip you receive for a street parking space only specifies that you must pay the fee within the payment period. To avoid forgetting to pay, we still recommend that you pay the parking fee at any convenience store you pass by during your trip or before returning the car!

In Taiwan, dealing with street parking fees is very convenient. You can take the slip and pay at any convenience store counter before the payment deadline. If you forget to pay, the fee will be forwarded to the parking company, which will then pay it on your behalf and collect the fee from you, possibly with a service fee.

Question 50

What should I do if my rented vehicle gets towed?

Accepted Answer

If you return to your parking spot and find your vehicle missing, please remain calm and look for your license plate number and the towing lot's contact number written in chalk on the ground. If found, your vehicle has been towed.

Standard Procedure:

1. Confirm Information: Based on the information on the ground, confirm which storage location your vehicle has been towed to.

2. Contact the Rental Company: Immediately call the emergency number on your rental agreement and inform the rental company of your situation. They will guide you through the subsequent procedures.

3. Go to the Storage Location: You will need to personally go to the designated towing and storage location with your ID card, driver's license, and rental agreement.

4. Pay Fees: You will need to pay the towing and storage fees on-site before you can retrieve your vehicle.

All costs incurred during towing (towing fee, storage fee, fines) are the sole responsibility of the renter and are usually substantial. Therefore, please ensure your vehicle is parked in a legal parking space to avoid incurring additional costs.

Question 51

I believe the parking ticket I received when renting the car was incorrect. Can I file an appeal?

Accepted Answer

Yes, if you have sufficient evidence that the ticket was issued incorrectly, you can file an appeal according to law.

The appeal process must be initiated within the payment period of the ticket. You need to proactively inform the rental company that you intend to appeal, and the rental company will provide the necessary rental documents to prove that you were the driver of the vehicle at the time. Then, you need to submit the appeal letter and relevant evidence to the traffic enforcement or adjudicating body that issued the ticket.

Question 52

I have concerns about the parking tickets or eTag fees received by the car rental company. Can I request to see the evidence?

Accepted Answer

Of course! You have every right to request the car rental company to provide relevant supporting documents to verify the accuracy of the charges.

When the rental company charges you for traffic tickets or eTag fees, you can request the following:

Traffic Ticket: A scanned copy or photo of the traffic violation ticket.

eTag: An official toll statement provided by Far Eastern Electronic Toll Collection (FETC).

The document will clearly show the license plate number, the time and location of the violation/trip, which you can use to verify whether it was incurred during your rental period.

If you still have any questions after verification, or believe that the charges are calculated incorrectly, please contact the rental company immediately.

Question 53

Is gogoout a car rental company? How is it different from other car rental companies?

Accepted Answer

Gogoout is a "one-stop car rental platform." We partner with hundreds of high-quality local car rental companies, but we are not a car rental company ourselves.

The vehicles you see are provided by various car rental companies in different regions. Gogoout integrates the vehicle prices and service information of these companies, allowing you to compare prices and complete your car rental needs in one place!

Want to learn more? Please refer to our "About Us" page.

Question 54

What should I do if I can't find the car model or specific rental company I want on the gogoout website?

Accepted Answer

gogoout partners with leading, high-quality car rental companies in various regions, but may not offer all brands or specific models.
If you can't find a rental on our website, it means our partner companies don't have a matching vehicle for your selected date and location.
We're constantly expanding our partner network, so please check back later or consider adjusting your desired rental location or time, which may result in different results.

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