Question 1

How do I book a car rental in South Korea on Gogoout? What is the complete booking process?

Accepted Answer

Booking a car rental in South Korea through gogoout involves four main steps:

The detailed steps for booking a car rental in South Korea are as follows:
1. On the homepage, select "South Korea" and find your desired pick-up city or airport (e.g., Jeju Island, Incheon Airport), as well as the pick-up and drop-off dates and times.

2. The system will list all available vehicles. You can compare and select based on price, vehicle size, and most importantly, the rental terms offered by the rental company.

3. Accurately fill in the driver's passport information (in English spelling) and personal details. At this step, you can also select any additional services you need, such as a child safety seat or enhanced insurance.

4. Complete the online payment. After the order is confirmed, you will immediately receive a "Booking Confirmation Email" from gogoout in your email inbox.

Question 2

When booking a car rental in South Korea on the gogoout website, is the payment made in Korean Won or Taiwanese Dollars? Will there be any overseas credit card transaction fees?

Accepted Answer

When you book a car rental in South Korea on gogoout, the price will be settled in New Taiwan Dollars (TWD).

The reference prices you see on the rental page are all in New Taiwan Dollars (TWD), and the final bill will also be settled in New Taiwan Dollars (TWD).

Question 3

When booking a car rental in South Korea, can the credit card holder for payment be different from the driver?

Accepted Answer

Whether the credit card holder for payment can be different from the driver depends on the specific regulations of each car rental company in Japan. Most Japanese car rental companies require that, to ensure liability attribution, the credit card used for online payment, the credit card presented at pick-up, and the driver's name must all be the same person.

To avoid any problems at pick-up, we strongly recommend that you use the driver's own credit card for all reservations.

If you have any special circumstances, please be sure to contact [gogoout customer service] before booking so we can confirm the specific policies of the rental company on your behalf.

Question 4

Does the car rental price in South Korea shown on the website include all costs?

Accepted Answer

The total rental price shown on gogoout includes all necessary costs for renting a car in South Korea, including Korean value-added tax and all items covered by the rental insurance for your chosen vehicle.

Included items: Vehicle rental fee, basic insurance.
Not included items: Fuel (you will need to refuel yourself), Hi-Pass highway tolls, parking fees, optional accessories (child seats), advanced liability waiver insurance.

Question 5

If we are traveling as a group and need to rent more than two cars, how do we make the reservation?

Accepted Answer

For group tours requiring rental of two or more vehicles, each driver must register a separate gogoout account and make an independent reservation. Each order is limited to one primary driver, and the driver must bring the original driver's license that complies with local regulations and the original credit card used for the reservation when picking up the vehicle; if the credit card does not belong to the driver, the person who used the card must be present to pick up the vehicle.

Question 6

I haven't received a confirmation email for the car rental in South Korea after I made the reservation. What should I do?

Accepted Answer

If you haven't received a booking confirmation email from gogoout within 10 minutes of booking, please check your "Spam" or "Promotional Emails" folder.

If you still can't find it after checking all folders, the most likely reason is that you accidentally entered an incorrect email address when booking. You can log in to the "Order Management" page in your gogoout member center to confirm whether the order has been processed. If the order exists but the email address is incorrect, or if you are unsure of the order status, please contact customer service immediately.

Question 7

When is the peak season for car rental in South Korea? How far in advance should I book?

Accepted Answer

The peak season for car rentals in South Korea is mainly concentrated during national holidays, summer vacation, and the cherry blossom and autumn foliage viewing seasons.

For these popular periods, we strongly recommend that you book at least 2 to 3 months in advance.

Popular Peak Seasons (Recommended to book at least 3 months in advance):

1. The long weekend around Lunar New Year (설날) and Chuseok (추석).

2. Summer vacation (mid-July to mid-August): Peak domestic tourism season in South Korea.

3. Cherry blossom season (late March to mid-April), autumn foliage season (mid-October to mid-November).

Question 8

Can I book a car for the same day in South Korea? Can I book a car rental by phone?

Accepted Answer

You can reserve a car for the same day, but availability depends on the rental company's vehicle availability. To ensure vehicle dispatch and avoid waiting during preparation, not all rental companies offer same-day pick-up. If no available vehicles are found on the platform, we recommend contacting gogoout customer service for assistance in searching for immediate pick-up options.

Question 9

What is the furthest date you can book a car rental in South Korea right now?

Accepted Answer

gogoout typically allows you to book rentals three to six months in the future, but availability depends on the availability of the participating car dealerships in South Korea.
If you don't see any rentals for a future date you select, it means that the dealerships in that area are not yet available for reservations during that time. We recommend saving your search and trying again in a few weeks.

Question 10

I'm traveling to Jeju Island by cruise ship. Is it possible to rent a car then?

Accepted Answer

Yes, gogoout has partnerships with many car rental companies in Jeju Island and is very welcoming to cruise passengers.

Please be sure to estimate your car pick-up and drop-off times generously based on your cruise ship's "estimated port arrival" and "final boarding" times.

Question 11

What documents are required when renting a car in South Korea?

Accepted Answer

For Korean drivers (those holding a Korean-issued driver's license), please bring the following documents when picking up your vehicle:

1. Original valid Korean driver's license

2. Original credit card used for booking

For non-Korean citizens, please prepare the following documents:

1. Original passport

2. Original valid driver's license from your home country

3. Original international driving permit recognized in Korea

4. Original credit card used for booking

Question 12

Are there any special regulations regarding the age or driving experience of the driver when renting a car in South Korea?

Accepted Answer

Yes, car rental companies in South Korea have strict requirements regarding driver age and experience. Generally, drivers must be at least 21 years old and have held a driver's license for at least one year.

Age restrictions for car rental in South Korea: Most standard car models require drivers to be at least 21 years old. Some SUVs or luxury cars with more than 9 seats may require drivers to be at least 26 years old.

Experience restrictions for car rental in South Korea: The driver's license must have been issued for at least one year before the rental date. Some companies may require two years of experience.

Question 13

After successfully booking, do I need to print out the gogoout booking confirmation email to bring with me?

Accepted Answer

We strongly recommend that you print out a hard copy of your gogoout booking confirmation, or save a clear electronic PDF copy on your phone, and present it upon pickup.

Key Benefit: When you arrive at the counter, simply present your booking reference number on your confirmation to help the staff quickly locate your information.
Communication Assistance: If there are any communication issues on-site, the printed confirmation clearly outlines your booking details, preventing any misunderstandings.

Question 14

If my flight to South Korea is delayed and I arrive later than my scheduled time, do I need to contact the car rental company first?

Accepted Answer

Yes, absolutely, and you must contact us immediately upon learning of the delay! If you do not contact us, your booking will be considered a "No-Show" and automatically cancelled. The vehicle will be released to on-site guests, and a cancellation fee may be charged.

When booking on the gogoout website, if the field is optional, please be sure to fill in your flight number arriving in Japan.

This will allow some car rental companies to proactively track your flight status. However, regardless, making a proactive phone call is the right way to ensure your booking is properly held!

Question 15

After arriving at the airport in South Korea, how do I get to my car? Is there an airport shuttle service?

Accepted Answer

If you selected the pick-up and drop-off service on the booking page and completed the reservation, the service provider will usually send an email 1-3 days before pick-up. The email will explain the pick-up process and provide contact information (such as a messaging app account). You can then add the service provider through this contact information to arrange pick-up and drop-off or return the car early. If you cannot find the contact information, please feel free to contact gogoout customer service at any time; we are happy to assist you!

Question 16

How can I estimate and set the best pick-up and drop-off times for renting a car in South Korea?

Accepted Answer

To avoid problems due to travel delays, we recommend setting your time with a "lenient estimate." We suggest setting your car pick-up time 1.5 to 2 hours before your flight's estimated arrival time; and your car return time 3 hours before your flight's estimated departure time.

Car Pickup (After Arrival): Flight lands in Korea → Immigration and document verification (30-60 minutes) → Waiting and baggage claim (20-30 minutes) → Finding the counter and waiting for the shuttle bus (15-30 minutes) → Taking the shuttle and completing formalities (20-30 minutes) = Total approximately 1.5 to 2.5 hours.

Car Return (Before Departure): Drive to the rental company area to refuel (15-20 minutes) → Complete car return procedures and inspection (15 minutes) → Waiting and taking the shuttle bus to the airport (15-30 minutes) → After arriving at the airport, you will need at least 3 hours to complete check-in and departure procedures.

Question 17

Do car rental companies in South Korea offer services such as "free shuttle service outside airports and train stations" or "pick-up and drop-off at hotels and designated locations"?

Accepted Answer

These are all special services outside the standard service scope, and their availability depends entirely on the specific car rental company and its branch office you choose. In most cases, standard car rental services do not include these items.

If you have special shuttle or pick-up/drop-off needs beyond the standard scope, please be sure to contact [gogoout customer service] before placing your order. We can inquire and confirm with specific businesses on a case-by-case basis to avoid you finding that the service content does not meet your expectations after booking.

Question 18

Can I schedule a pick-up or drop-off time outside of business hours?

Accepted Answer

We apologize, but most car rental locations in South Korea have strict operating hours and typically cannot provide pick-up or drop-off services outside of these hours.

Please ensure your pick-up and drop-off times are within the service hours of your chosen location. Detailed operating hours for each location are clearly displayed on the gogoout booking page.

Question 19

How do I cancel my gogoout car rental order? Are there any cancellation fees or associated costs?

Accepted Answer

You can cancel your booking, but the terms and conditions and fees will vary depending on when you cancel.

For more information on car rental cancellation policies, please visit [Cancellation Policy] for detailed definitions.

Question 20

How long does the refund process take after canceling an order? Where will the money be refunded to?

Accepted Answer

After receiving your cancellation request, the system will transfer the order information to the operations department for processing within one business day. The payment system takes approximately 3-5 business days to complete. Once completed, the system will directly hand the information over to your credit card issuing company (without further notification). The actual processing time depends on the bank's procedures (usually completed within approximately 30 business days). The above business days do not include public holidays.

Question 21

After booking, can I change the rental date, pick-up time, or vehicle type in Korea?

Accepted Answer

Currently, order details cannot be changed after they are placed. If you need to modify the information, you can choose to cancel the order and create a new one to ensure that your rental time, location, and vehicle type meet your requirements.

To cancel an order, please go to 'Member Center > Order Management'.

Question 22

I found I hadn't had enough fun during my trip. Can I extend my car rental period in Korea?

Accepted Answer

Temporary extensions of the rental period are possible, provided that no other customers have booked the vehicle after your original return time, and you must obtain prior consent from the rental company.

Furthermore, since vehicles are on a reservation-only basis, if you wish to extend your rental period, you must first contact gogoout to confirm vehicle availability before the extension can be granted.

Question 23

If I return the vehicle early, can I get a refund for the unused days or hours?

Accepted Answer

We apologize, but early return of the vehicle will not result in a refund for any unused period.

Since the vehicle's availability has been fully reserved for you, the total amount of the vehicle order will not be refunded even if you return it early.

Question 24

If I return the vehicle early, can I get a refund for the unused days or hours?

Accepted Answer

We apologize, but early return of the vehicle will not result in a refund for any unused period.

Since the vehicle's availability has been fully reserved for you, even if you return the vehicle early due to a change in your travel plans, the total contract amount will still be charged in full.

Question 25

If I encounter a typhoon, earthquake, tsunami, or other natural disaster in South Korea, can I cancel for free?

Accepted Answer

Regarding the cancellation of your car rental, we will follow the cancellation policy outlined at the time of your booking: [Cancellation Policy]. If your trip is affected by unforeseen circumstances such as a typhoon, we are happy to assist you by extending your reservation period and allowing you to reuse your rental at the same location within the next 90 days. Furthermore, if you are concerned about potential unforeseen events, we strongly recommend that you purchase travel inconvenience insurance to ensure you receive appropriate protection in any emergency. Have a pleasant trip!

Question 26

If my flight to South Korea is canceled, can I cancel my car rental?

Accepted Answer

Yes, if your flight is completely cancelled by the airline, preventing you from arriving in South Korea, gogoout will apply for a free cancellation and full refund from the car rental company, provided you can provide a "Flight Cancellation Certificate" issued by the airline.

Please contact gogoout customer service immediately after learning of the flight cancellation and provide us with the cancellation certificate. We will use this as evidence to negotiate with the car rental company in South Korea on your behalf.

Question 27

Can I use the Korean highways if I don't rent a Hi-Pass card?

Accepted Answer

Of course! If you haven't rented an ETC card, please avoid the blue Hi-Pass lanes when entering highway toll booths in South Korea.

Toll payment procedure for those without a Hi-Pass:

Entrance: Enter the non-blue "Regular Lane" (일반차로) and obtain a "Toll Ticket" (통행권) from the machine at the toll booth.

Exit: Again, drive in the "Regular Lane," hand the "Toll Ticket" to the toll collector, and pay with cash or credit card.

Question 28

What should you do if you accidentally enter a Hi-Pass lane in South Korea?

Accepted Answer

Please remain calm and absolutely do not stop or reverse. Simply enter the "regular lane" when you finally leave the highway exit toll station and honestly tell the toll collector which interchange you came from. He will calculate the total amount due and let you pay.

Question 29

Are there daily or total mileage limits for rented vehicles in South Korea? What are the charges if the mileage is exceeded?

Accepted Answer

Regarding mileage limits, it entirely depends on the over-mileage policy of the Korean car rental company you choose. At gogoout, you can see two main policies: "Unlimited Mileage" and "Limited Mileage."

Unlimited Mileage: You don't need to worry about how many kilometers you drive; you can enjoy your trip without pressure during your rental period.

Limited Mileage: Some rental companies offer this option, such as a daily limit of 400 kilometers or 200 kilometers. If your total mileage exceeds "daily limit x rental days," an over-mileage fee will be charged for the excess.

Question 30

What is the fuel policy for renting a car in South Korea? Do I need to fill up the tank when I return the car?

Accepted Answer

Fuel policies vary depending on the specific car rental company in South Korea. There are two main common practices: "full tank upon pickup" and "same fuel level upon pickup."

**Full tank upon pickup:** The rental company provides you with a vehicle with a full tank of gas. You must return the vehicle with a full tank of gas to complete the return process.

**Same fuel level upon pickup:** Always confirm the fuel level with the rental company staff upon pickup and clearly note it in the rental agreement. If the fuel level is lower upon pickup, a charge will be applied; however, if the fuel level is higher, the rental company usually will not refund the excess fuel cost.

Question 31

After renting a car, is it possible for more than just me to drive? How do I add an extra driver?

Accepted Answer

Yes, you can add one or more additional drivers to your rental car in South Korea, but all drivers must be present at the time of vehicle pickup and complete the registration process. Each driver must present the same original valid driving document as the primary driver, including: original passport, original valid driver's license, and, if required, the original international driving permit or its translation (specific requirements vary depending on the country of issuance of the driver's license). Drivers who have not completed registration are not permitted to drive; otherwise, related insurance and coverage will not apply.

Question 32

Is it allowed to smoke or bring pets in a car in South Korea?

Accepted Answer

In South Korea, to maintain vehicle cleanliness and prevent unpleasant odors, all vehicles booked through gogoout are strictly designated as "non-smoking" vehicles. Regarding pets, policies vary by rental company, but are generally not allowed.

Question 33

What should I do if I leave my personal belongings in the car?

Accepted Answer

If you discover you've left personal belongings in the rental car after returning it, please contact the rental company immediately.

If the items are found, you will need to return to the rental office in person to retrieve them, or you will need to pay for international courier service to have them shipped back to Taiwan.

Question 34

Is the GPS navigation system in Korean rental cars in Korean or Chinese? How do I use it?

Accepted Answer

gogoout's partner Korean car dealerships often only offer GPS systems in the local language for their vehicles.

Think of your car's navigation system as a backup tool. While it works, it may not be as instant and intuitive as Google Maps on your phone or Naver Maps, a local Korean app.

Question 35

Navigating in South Korea is difficult because it's hard to enter addresses. Are there any more accurate and user-friendly ways to locate your location?

Accepted Answer

In South Korea, the most accurate and fastest way to locate your destination using navigation is to directly enter its "phone number (전화번호)" instead of its address.

You can easily find the phone number for each location on Naver Map, Kakao Map, or major travel information websites.

Question 36

Do rental cars in South Korea have USB ports for charging mobile phones?

Accepted Answer

Most vehicles offer a traditional USB-A port. Some newer models may be equipped with a faster USB-C port. If you have multiple devices that need to be charged simultaneously, or if you require faster charging speeds, we recommend that you bring your own car charger that plugs into the cigarette lighter socket.

Question 37

Do rental cars in South Korea come with a dashcam?

Accepted Answer

Whether a dashcam is provided depends entirely on the rental company's policy and the vehicle's configuration; it is not legally mandatory. If the vehicle is equipped with one, we will usually indicate this in the equipment list. If you absolutely need this device, please be sure to check carefully before booking.

If you believe a dashcam is essential for your trip, please contact our Customer Service Center before booking so we can check and recommend vehicles equipped with it.

Question 38

When renting a car in South Korea, is it possible to rent an infant or child safety seat separately?

Accepted Answer

According to South Korea's Road Traffic Act, children under the age of 6 are required to use child safety seats when traveling in a car. You must purchase this service when booking.

Safety seats require an additional daily rental fee, and availability is limited. Early booking is strongly recommended, especially during peak tourist seasons.

Question 39

When renting a car in South Korea, can I specify the color of the vehicle or certain features (such as a sunroof or leather seats)?

Accepted Answer

We apologize, but we cannot allow you to specify the vehicle's color or non-standard extras such as a sunroof. The options shown on the gogoout website are "same class of vehicle," meaning the rental company will provide a vehicle of the same class and seating capacity.

Rental companies typically have multiple vehicles of the same class, but with slight differences in year, color, and interior. Vehicle availability will depend on on-site vehicle scheduling. The photos on the website are primarily intended to give you an idea of ​​the size, appearance, and basic specifications of that vehicle segment.

Question 40

Does the cost of renting a car in South Korea include insurance?

Accepted Answer

When you book a car rental in Japan through gogoout, the price includes basic insurance required by Korean regulations, as well as the insurance coverage shown in the "Rental Insurance" section.

The insurance coverage for each vehicle (such as compensation for personal injury, property damage, vehicle damage, and deductible settings) may vary depending on the rental company and vehicle model.

We recommend that you carefully review the vehicle's insurance details before booking. If you have any questions, you can also contact gogoout customer service to further confirm the insurance coverage and liability details.

Question 41

What is the Compensation and Waiver (CDW) system? Is it mandatory to purchase it in Korea?

Accepted Answer

The Collision Damage Waiver (CDW) is an optional extra that waives or reduces your deductible for renting a vehicle. We strongly recommend purchasing this coverage when renting a car in Korea.

If the deductible is the minimum repair cost you need to pay (e.g., 100,000 KRW), then CDW is like a "payment waiver." With it, in the event of vehicle damage, the amount you need to pay can be significantly reduced, or even zero.

Standard CDW: Reduces your deductible to a fixed amount (e.g., 300,000 KRW).

Full Coverage: Reduces your deductible to 0 KRW. (Jeju Island rental only)

Question 42

What is Business Loss Compensation (NOC)?

Accepted Answer

Non-Operation Charge (NOC) is a fee paid by the renter to the rental company to compensate for lost business operations when a rental vehicle needs repair or cleaning due to an accident, theft, breakdown, or damage.

NOC is not the same as vehicle repair costs; it's compensation for losses incurred by the rental company due to the vehicle's inability to operate. Calculation methods may vary slightly between rental companies, but a common approach is to use "actual number of days of vehicle repair × daily rental fee" as the NOC amount. If you have any questions, it's recommended to contact gogoout customer service before booking.

Question 43

Why do I still need to pay NOC (No Compensation for Business Losses) even though I have CDW (Collateral Disclaimer Insurance)?

Accepted Answer

Please clearly distinguish between the two: CDW (Cost of Repairing Cars) covers "the cost of repairs," while the Loss of Business Fee (LOBF) compensates "the money the business loses due to the inability to rent cars." These are completely independent and different types of expenses in Korea; therefore, even with CDW, the LOB will still incur.

Question 44

If you are involved in a car accident while renting a car in South Korea, what is the first thing to do?

Accepted Answer

In the unfortunate event of a traffic accident in South Korea, please remain calm. Do not move your vehicle or attempt to settle with the other party privately. Immediately follow the standard procedure: "Ensure safety → Contact police and ambulance → Contact rental car company."

South Korea Car Accident Handling SOP:

1. Ensure safety: Stop immediately, turn on your hazard lights (double yellow lights), and, if it is safe to do so, place a warning triangle at an appropriate distance behind your vehicle.

2. Emergency services first: If there are any injuries, immediately call 119 for an ambulance.

3. Police response: Next, be sure to call 112 to report the accident. No matter how minor the accident, police must arrive at the scene and obtain a "Traffic Accident Fact Confirmation Certificate (교통사고사실확인원)". Without this document, insurance will not provide coverage.

4. Contact rental car company: After reporting the accident, please call the emergency contact number on your rental agreement to inform the rental car company of the accident situation.

The "Traffic Accident Fact Confirmation Form" is the starting point for all insurance claims. Under no circumstances should you skip the most important step of calling the police because you find it troublesome or because of language barriers!

Question 45

If you accidentally bump into a wall or traffic island while driving in South Korea, do you need to call the police?

Accepted Answer

Yes, absolutely! Even in a self-inflicted collision in Korea that doesn't involve a third party, you must call the police and obtain an accident report.

Many people think that minor scratches don't require calling the police, but this will completely void your insurance (including CDW). Without a police report, the insurance company cannot determine the cause and timing of the damage, and will therefore hold the lessee liable, leaving you to bear all repair costs and business losses.

Question 46

What should I do if my rented vehicle in South Korea is stolen?

Accepted Answer

If you unfortunately discover your vehicle has been stolen, please immediately call 112 to report it and obtain a theft report. Then, immediately notify the rental company. Once the reporting process is completed, theft insurance will begin the claim process.

The process for handling vehicle theft is very similar to handling a traffic accident; the key is to immediately seek official (police) intervention and obtain supporting documentation.

Question 47

What should you do if you find new scratches or damage on the vehicle when you return it in South Korea?

Accepted Answer

Upon returning the car, the rental company staff in Korea will inspect the vehicle's condition together with you, referring to the vehicle inspection checklist from when you picked it up. Any new damage not recorded in the contract will be considered an incident and will trigger the standard incident handling procedure.

For the rental company, any new scratch means the vehicle will require time and money to repair, and will be unavailable for rent during the repair period. Therefore, even a small scratch will trigger the "No Compensation for Business Operations (NOC)" payment clause.

The procedure is as follows:

1. Confirm that the damage was not present when you picked up the car.

2. Check if you reported the incident to the police and obtained an "Accident Report".

If so, the claim will be processed according to your insurance plan (e.g., if NOC coverage is available, no payment is required).

If not, you will be responsible for all repair costs, and your insurance will not cover them.

Question 48

Under what specific circumstances will car rental insurance in South Korea become completely invalid and refuse to cover claims?

Accepted Answer

All insurance claims are contingent upon the renter using the vehicle legally and in accordance with the rental agreement. If you commit any serious illegal or breach of contract, all insurance (including any additional coverage) will immediately become invalid.

Insurance will become invalid for the following reasons, including but not limited to:

1. Driving under the influence of alcohol or drugs.

2. Driving without a license, or by a friend or relative not registered on the rental agreement.

3. Failing to notify the police and the rental company after an accident (hit-and-run).

4. Using the vehicle for any criminal or illegal activity.

5. Improper use in violation of the rental terms (e.g., off-roading, drifting, racing on beaches or forest trails).

6. Non-collision damage caused by your own negligence (e.g., adding the wrong fuel, losing the key, or smoking inside the vehicle).

Question 49

If you receive a traffic violation ticket (e.g., speeding) while renting a car in South Korea, how do you handle and pay it?

Accepted Answer

Tickets issued on the spot by South Korean police: You will receive a payment slip directly and must pay the fine in person before returning the car.

Tickets issued directly by technology enforcement cameras (speeding, illegal parking): The ticket will be mailed to the rental company several weeks later. The rental company will review the rental records based on the time of the violation. Once confirmed that the violation occurred during your rental period, they will notify you by email and deduct the "ticket amount" plus an "administrative processing fee" from the credit card you initially deposited.

Question 50

I found a parking ticket (주차위반과태료) stuck in my car. What should I do?

Accepted Answer

This white parking ticket (주차위반과태료) is an official ticket that you must pay immediately.

There are two ways to handle it:

1. Pay in person: The ticket usually provides a virtual account number (가상계좌). You can try transferring money via ATM at a bank, but this is difficult for foreign tourists.

2. Handle it with the rental company: The easiest way is to give the ticket directly to the rental company when you return the car. They will handle it for you and then deduct the ticket amount and service fee from your credit card.

Question 51

Where do I pay my traffic ticket in South Korea? Can I pay with a credit card or at a convenience store?

Accepted Answer

In South Korea, payment channels for traffic violation tickets are not as widespread as in Taiwan, and they are usually not available at convenience stores.

Considering the language barrier and the complexity of payment, we recommend that if you receive a ticket, the easiest way to handle it is to hand it over to the rental company when you return the car, and they will handle the subsequent payment process for you.

Question 52

What will happen if I don't pay the fine before leaving South Korea?

Accepted Answer

If you fail to pay the parking ticket before leaving South Korea, the car rental company will deduct the amount directly from the credit card you used as collateral, potentially negatively impacting your future travel.

Consequences of Unpaid Fines:

High Fees: The car rental company will charge your credit card the original fine amount plus an administrative processing fee, which can be as high as 30%-50% of the fine amount.

Potential Entry Risks: Unpaid fines will remain on your personal record. While this may not have an immediate impact, in extreme cases, it could negatively affect your future entry into South Korea.

Car Rental Blacklist: Your violation record may be reported to the Korea Car Rental Association, affecting your future car rental rights in South Korea.

Question 53

Is gogoout a car rental company? How is it different from other car rental companies?

Accepted Answer

Gogoout is a "one-stop car rental platform." We partner with hundreds of high-quality local car rental companies, but we are not a car rental company ourselves.

The vehicles you see are provided by various car rental companies in different regions. Gogoout integrates the vehicle prices and service information of these companies, allowing you to compare prices and complete your car rental needs in one place!

Want to learn more? Please refer to our "About Us" page.

Question 54

What should I do if I can't find the car model or specific rental company I want on the gogoout website?

Accepted Answer

gogoout partners with leading, high-quality car rental companies in various regions, but may not offer all brands or specific models.
If you can't find a rental on our website, it means our partner companies don't have a matching vehicle for your selected date and location.
We're constantly expanding our partner network, so please check back later or consider adjusting your desired rental location or time, which may result in different results.

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